Rapidly developed e-learning ensures compliance at Bupa

Almost 20 hours of e-learning developed in under ten days

The UK's leading health insurer Bupa has delivered a competency assessment e-learning programme in collaboration with workplace e-learning specialist Brightwave. Almost 20 hours of assessments were designed and delivered in fewer than ten days using Brightwave's best practice development processes.

With a tight schedule being a key driver for rapid development, Brightwave employed its tried and tested development process resulting in the delivery of 46 individual assessments in under two weeks. The new assessments are designed to test Bupa employees on a variety of their products and processes.

"With regularly changing requirements, this type of rapid development enables us to keep our employees on top of any changes at the time of need," explained Clare Shell, e-Learning Manager, Bupa UK Health Insurance. "With Brightwave we were able to ensure delivery of these assessments within a very short period of time. Brightwave's knowledge of our systems, branding, users and functionality also enabled a smooth transition from design to final delivery and launch of the assessments." added Clare Shell.

The competency assessments, created using Brightwave's authoring tool called BILD, were built based on the existing body of work that Brightwave has developed for Bupa over a successful five year relationship. Bupa has also licensed the BILD tool to enable just in time development and amendments to the programme.

"Even within a very tight schedule, Brightwave's best practice methodology enables us to design and deliver real benefits to our clients. Rapid development demands a collaborative approach. With Bupa we were able to work flexibly and efficiently in partnership to meet challenging, but necessary targets," concluded Virginia Barder, Director of Projects at Brightwave.

Note to editors - About Brightwave

Brightwave is the UK's leading workplace e-learning specialist. Expert in developing quality e-learning solutions that achieve a positive measurable impact, Brightwave works in partnership with clients to provide a complete e-learning service, from bespoke content solutions to e-learning portals and platforms, capability building and consultancy.

Focussed on ensuring success, Brightwave makes design decisions to meet business goals and places the learner experience at the centre of every project regardless of business area - from onboarding through to major business transformation.

Clients include: BBC, BP, British Airways, Bupa Health and Wellbeing UK, Pfizer, PricewaterhouseCoopers, Sky, Royal Bank of Scotland, Unilever, Vodafone and Waitrose as well as public and third sector organisations like; City of Edinburgh Council, Glasgow City Council, National Trust, NSPCC, Renfrewshire Council, South Lanarkshire Council and The Home Office.

 

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