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Lessons in mobile learning from international development

Brightwave's Virginia Barder shares her thoughts and some examples of how mobile technology has been successfully utilised for international development

Start with the learner

At the risk of suggesting that the Emperor's clothes are sometimes tatty to the point of non-existent, there are some mobile learning apps which might be seen as solutions looking for a requirement, rather than the other way round.

An image of a mobile device leaning against a globe

This positive and interesting story proves how useful mobile can be as a valid and indeed essential way of providing appropriate information and learning. Farmerline: An app on terra firma

Farmerline provides a toll-free helpline to farmers in Ghana. Experts use a web interface to send voice SMS responses to farmers' questions on best practice for farming. It's cheap, easy to use, fit for purpose for illiterate farmers, and genuinely uses the right technology in the right way. It's great to see something that is a really creative, imaginative and effective use of technology to help people learn.

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A recent blog from the (excellent) Center for Global Development is on a related theme - about why people adopt or don't adopt certain technologies. Simply - they will if they find them attractive and useful. Which underlines my belief that you should start with the learner - what they need - not what we want to impose on them. (After all, they should recognise that their needs, and the needs of the organisation that they work for, are aligned.) And the blog reclaims 'fit for purpose' as being something to aspire to.

Simplicity is creative - or creativity can be simple

There are many lessons to be learned about creativity and learner/user focus from the developing world. Erica Kochi, co-lead of Tech Innovation at UNICEF has some inspiring examples of how simple solutions are making a huge difference. A blog 'Why mAgriculture is Growing' points out that while there have been stories about mobile phones in agriculture in Africa and Asia throughout the 2000s, it's only now being picked up in the US. It cites also the University of Illinois's Scientific Animations Without Borders (SAWBO) project which produces educational animated videos for farmers in 80 languages that can be played back on ordinary cell phones.

The BBC and DFiD have developed the BBC Janala multi-platform service in Bangladesh to teach English through mobile phones, the internet, tv, and print. The mobile phone service provides daily 3-minute audio lessons which are accessed by dialling 3000. A deal has been done to reduce call charges, to less than half a penny per minute. Within 12 weeks of its launch, 1 million mobile lessons had been accessed, rising to 9 million by December 2011.

There are endless examples - and they all demonstrate simple approaches designed to be truly fit for purpose and truly aimed at understanding the learner/user. This can't be a bad lesson for us all.

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Comments
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James Cory-Wright 2012-07-06 11:16:01

This is what it's all about! Real needs and then using the technology to deliver.

And perhaps it lays bare some of the conceit and wrong headedness implicit in our use of the phrase 'fit for purpose'; the connotations of which are often that something may be less good, of lower quality but "fit for purpose" and therefore just about acceptable: all rather mealy mouthed and, one could argue, rather decadent.

Why do we often use fitness for purpose as a justification, an explanation, an excuse, an apology when case studies such as these agri apps and the like, demonstrate that far from being an apology 'fit for purpose' should be both an aspiration and a starting point for good design and innovation.
jude clark 2012-10-22 14:57:58

I believe there is great potential in the developing world for mobile learning solutions, but they need to move from informational transaction application towards applications which build potential for social change.

Research shows that learning solutions which bring real sustainable change (in whatever format f2f/classroom/online/mobile) in these regions build in the opportunity for the learners to own their own solutions, not apply those from 'outside'. mLearning is well placed in regions where mobile technologies are the main communication tool, to bring real sustainable change, once mLearning creators embrace the social change agenda within/alongside the learning 'topic'.

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