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Effectively communicating training can be a challenge in any organisation especially when a training programme isn’t mandatory. To ensure successful implementation and rollout, planned communication should be an essential part of any training programme. If learners don’t know what’s coming and why it’s important, your efforts may be wasted and you may not achieve what you set out to do.
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Health and safety is often regarded as a dry, somewhat irrelevant, topic of training for many employees. Policies, processes and general safety awareness have to be conveyed. But at the same time, if a course is not personalised and humanised, learners will not be able to relate to the subject, nor put into practice what they have learned.
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"We didn't want an average e-learning module where the learner just clicks through a set of text based pages," says Russell Williams, Cable & Wireless Business Continuity Manager. "We believe that the solution Brightwave came up with is a truly innovative way of presenting information that sticks in people's minds."
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